Consumer Disputes & Protection

Expert legal representation to protect your consumer rights and secure fair compensation

In today's fast-paced marketplace, consumers often face challenges such as defective goods, deficient services, unfair trade practices, false advertising, and delayed deliveries. While the law provides strong protections under the Consumer Protection Act, 2019, asserting those rights effectively requires legal expertise, persistence, and a thorough understanding of procedural requirements.

At LD Counsels, we represent consumers in Delhi NCR and across India in disputes against sellers, service providers, manufacturers, builders, insurers, and other entities. Whether your matter involves a faulty product, a delayed real estate possession, an insurance claim rejection, or misleading advertising, we help you seek the compensation and justice you deserve.

We handle cases before District Consumer Commissions, State Commissions, the National Consumer Disputes Redressal Commission (NCDRC), and appellate forums, ensuring that your complaint is presented strongly, supported by evidence, and pursued with unwavering dedication.

Key Benefits

Protection of Your Rights

Under the Consumer Protection Act, 2019.

Efficient Resolution

Through structured legal representation.

Potential for Compensation

For financial loss, mental harassment, and litigation costs.

Access to Expert Advocacy

Against large corporations and service providers.

Peace of Mind

Knowing your case is handled by experienced professionals.

Our Approach

Consumer disputes often involve an imbalance of power individuals taking on large corporations, multinational manufacturers, or well-funded service providers. Our approach bridges that gap with strategic legal action, thorough documentation, and effective representation.

Fact-based Case Building

Gathering strong documentary proof and communications.

Time-bound Action

Filing complaints promptly to meet statutory limitation periods.

Targeted Legal Strategies

Tailoring our approach based on the forum, opponent, and type of claim.

Negotiation First, Litigation When Necessary

Attempting amicable settlements where possible, while preparing for strong litigation if required.

Why clients choose LD Counsels for Consumer Disputes & Protection?

Extensive Experience

With high-value consumer disputes, including real estate and insurance cases.

Pan-India Representation

For consumer matters.

Transparent Communication

Clear updates at every stage.

Deep Understanding

Of consumer rights laws and procedural rules.

Track Record

Of securing favourable awards and settlements.

Detailed Services

Filing Consumer Complaints

Drafting and filing complaints before District, State, and National Consumer Commissions.
Ensuring compliance with jurisdictional and monetary limits under the Act.
Collecting and presenting evidence, including photographs, reports, and expert opinions.

Real Estate Consumer Disputes

Representing homebuyers against builders for delayed possession, construction defects, and non-delivery.
Claiming refunds, interest, and compensation for false promises and deviations from approved plans.

Defective Goods & Deficient Services

Claims against manufacturers or retailers for substandard or unsafe products.
Disputes against service providers, including telecom, hospitality, and healthcare.

Insurance Disputes

Contesting wrongful rejection or delay in processing of insurance claims.
Representing policyholders in disputes over health, motor, and life insurance policies.

Banking & Financial Services

Challenging unfair charges, unauthorised transactions, and service failures.
Disputes with loan providers over wrongful penalties or foreclosure issues.

Appellate and Enforcement Actions

Filing appeals before State Commissions, NCDRC, and higher courts.
Executing consumer commission orders for enforcement of awards.

Pan-India Network

Capability to handle consumer disputes across jurisdictions.

Frequently Asked Questions

You don't have to let defective products, unfair services, or corporate negligence go unchallenged. At LD Counsels, we ensure your voice is heard, your rights are upheld, and you get the compensation you deserve.